Therms of Use

General Provisions
1.1. This offer is an official offer of Fiorentina Costuming, hereinafter referred to as the “Seller”, to conclude a contract for the sale of goods remotely, that is, through the online store, hereinafter referred to as the “Agreement”, and places a Public Offer (offer) on the Seller’s official website https://fiorentinacostuming.com/ (hereinafter – the” Website “).
1.2. The moment of full and unconditional acceptance by the Buyer of the Seller’s offer (acceptance) to conclude an electronic contract for the sale of goods is considered the fact that the Buyer paid the order (Goods) under the terms of this Agreement, at the time and at the prices indicated on the Seller’s website.

Concepts and Definitions
2.1. In this offer, unless the context otherwise requires, the following terms have the following meanings:
* “Goods” – designed and sold items, including clothes, accessories, components and accompanying items;
* “Online Store” – in accordance with the Law of Ukraine “On Electronic Commerce”, a mean for presenting or selling a product, work or service by means of an electronic transaction.
* “Seller” – a company that sells products presented on the website.
* “Buyer” – an individual who has concluded an Agreement with the Seller on the conditions set forth below.
* “Order” – the selection of individual items from the list of goods specified by the Buyer when placing an order and making payment.

Subject of the Agreement
3.1. The Seller undertakes to transfer the Goods to the Buyer’s ownership, and the Buyer undertakes to pay and accept the Goods under the terms of this Agreement.
This Agreement governs the sale of goods in the online store, including:
– voluntary selection by the Buyer of goods in the online store;
– independent registration by the Buyer of an order in the online store;
– payment by the Buyer of the order placed in the online store;
– processing and delivery of the order to the Buyer in the ownership of the terms of this Agreement.

The Buyer is responsible for her/his country tax charges, customs payments and other charges that may arrive due to the Buyer’s location government and customs legal demands

Ordering Procedure
4.1. The buyer has the right to place an order for any product presented on the website of the online store – available or available on preorder.
4.2. The buyer has the right to cancel the order until the payment is made.
4.3. Available order is executed for production and shipment after the receipt of funds to the account of the online store.

Order payment procedure
5.1. Payment is made by transferring funds to the account of the online store.
5.2. If funds are not received, the online store reserves the right to cancel the order.

Order Delivery Terms
6.1. Delivery of goods purchased in the online store is carried out by delivery services (carrier companies). The buyer fully and unconditionally agrees with the Rules for the carriage of goods by carrier companies. The terms of such Rules can be found on the websites of the respective carrier companies.

Rights and obligations of the parties:
7.1. The seller has the right:
– unilaterally suspend the provision of services under this agreement in case the Buyer violates the terms of this agreement;
– at its discretion, unilaterally change the price of goods. In any case, the confirmed price of the Goods at checkout remains unchanged.
7.2. The buyer must:
– promptly and in full pay the cost of the goods and receive an order (accept the goods) on the terms of this agreement.
– familiarize yourself with all its terms and conditions prior to the acceptance of this Terms of Use.
– read the information about the product (its description), which is posted on the Site, before the execution and direction of the Order. For any additional information, contact the Manager of the online store.
– upon registration and / or when placing the Order, provide (fill out) the full information necessary for the delivery of the Order. The Buyer is fully responsible for providing false information, which led to the inability of the Seller to properly fulfill its obligations to the Buyer. In the case of false shipping information provided, the delivery price will be charged from the Buyer in any case.
– when returning (exchanging) goods of good quality, the services of the Carrier Company remain on the Buyer.
– familiarize yourself with the Rules for the carriage of goods by carrier companies before placing an Order
7.3. The buyer has the right:
– choose a product, get full information about it on the website and place an order in the online store;
– choose a carrier company by choosing standard shipping or shipping upgrade options;
– require the Seller to fulfill the terms of this Agreement;
– for the exchange of goods and their return under the conditions provided for in the “Returns and exchanges” section.

Responsibility of the Parties
8.1. The parties are responsible for non-compliance or improper fulfillment of the terms of this agreement in the manner prescribed by this agreement and applicable law.
8.2. The seller is not responsible for:
– for a slight discrepancy in the color gamut of the product, which may differ from the original product solely due to the different color rendering of individual computer monitors of individual models;
– minor design differences of the replaceable decoration elements (braids, trims, pearls, gems etc.);
– for the content and veracity of the information provided by the Buyer when placing the order;
– for delays and interruptions in the provision of the Services (order processing and delivery of goods) that occur due to reasons beyond the scope of its control.
8.3. In case of force majeure circumstances, the parties are exempted from fulfilling the terms of this agreement. Force majeure for the purposes of this agreement is understood to mean natural or social events of an extraordinary, unforeseen nature that exclude or objectively impede the execution of this agreement, the occurrence of which the Parties could not have foreseen and prevented in reasonable ways.
8.4. All disputes, disagreements or claims arising from or in connection with this Agreement, including those related to its performance, violation, termination or invalidity, shall be resolved exclusively through negotiations until they are fully resolved. In case of failure to achieve a result – in court.

Other conditions
9.1. The online store reserves the right to unilaterally change this contract
9.2. The online store was created to organize a remote way of selling goods over the Internet.
9.3. The buyer is responsible for the accuracy of the information specified when placing the order. At the same time, when making an acceptance (placing an order and subsequent payment for the goods), the Buyer provides the Seller with his unconditional consent to the collection, processing, storage, use of his personal data, in the understanding of the Law of Ukraine “On Protection of Personal Data”.
9.4. Registration by the Buyer on the website and payment of the order placed in the online store means the Buyer’s full agreement with the terms of the contract of sale (publicly offered Terms of Use)
9.5. The actual date of the electronic agreement between the parties is the date the funds are credited to the account (card) of the online store.
9.6. Using the resources of the online store to preview the product, as well as to place an order for the Buyer, is free.
9.7. The information provided by the Buyer is confidential. The online store uses information about the Buyer solely for the purpose of processing the order, sending notifications to the Buyer, delivering goods, making settlements, etc. We do not transmit the Buyer’s data to the third  party unless otherwise required by law or necessary to resolve an issue with your order, its production and/or delivery. The financial information is held only at the servers of payment billing performing companies (currently it is PayPal) and is secured in accordance with their internal security policy.

The procedure for returning goods of appropriate quality
10.1. Return of goods to the online store is made in accordance with the current legislation of Ukraine, which state the goods of appropriate quality may be returned by the Buyer in 14 days after receiving, excluding the personalized (individually tailored) items and all kinds of lingerie.
10.2. Returning the goods to the online store is to be done on the Buyer’s expense.
10.3. When the Buyer returns the goods of appropriate quality, the online store returns the amount paid for the goods upon the return of the goods, minus the compensation for the costs of the online store related to the delivery of the goods to the Buyer.

Contract time
11.1. An electronic contract is deemed concluded from the moment the person who sent the offer to conclude such an agreement receives a response to the acceptance of this proposal, which is confirmed by the payment by the Buyer for the selected product.
11.2. This Agreement may be terminated by mutual agreement of the parties until the goods are shipped, by refund, excluding the individually tailored items.
11.3. The parties have the right to terminate this agreement unilaterally, if one of the parties does not comply with the terms of this Agreement and in cases provided for by the current legislation of Ukraine.