Ordering

The production time for shop items (both standard and individually tailored) is around 2-3 weeks depending on season business.

Custom orders manufacturing time depends on the item complexity, but is averagely 6-8 weeks.

If you need your order to arrive by a certain date, please, let us know via order comments or Contact Us form. Also, if you’re hesitant about the timing, there are options to speed the process

This is the full set of measurements you need to revise for ordering from Fiorentina Costuming, you’ll find the measurements needed for exact item on the item pages in the shop.

These are the measurements of your body, not the items. Please, measure in lingerie, keeping the measuring tape not too loose or too tight.

XS S M L XL
Bust 32 ½’’-34’’ 34 ¼’’-35 ½’’ 35 ¾’’-37’’ 38 ½’’-39 ¾’’ 41’’-42’’
83-86 cm 87-90 cm 91-94 cm 98-101 cm 104-107 cm
Underbust 26 ¾’’-27 ½’’ 28’’-28 ⅓’’ 28 ¾’’-30’’ 30 ⅓’’-31 ½’’ 32’’-33’’
68-70 cm 71-72 cm 73-76 cm 77-80 cm 81-84 cm
Natural waist 26’’-27’’ 27 ½’’-28 ¾’’ 29’’-30 ¾’’ 32’’-33 ½’’ 34 ½’’-36’’
66-69 cm 70-73 cm 74-78 cm 81-85 cm 88-91 cm
Hips 34 ¼’’-35 ½’’ 36’’-37’’ 37 ½’’-38 ½’’ 40’’-41 ⅓’’ 42 ½’’-43 ¾’’
87-90 cm 91-94 cm 95-98 cm 102-105 cm 108-111 cm
Upper arm 10’’ 10 ¾’’ 11’’ 12 ⅓’’ 13’’
Up to 25 cm Up to 27 cm Up to 28 cm Up to 31 cm Up to 33 cm

The length of the bodice and skirt is made to fit average height of 5’5’’-5’8’’ (165-172 cm).

If you feel the standard sizing may not fit you well, please, choose “Custom size” option when ordering. You may find the measurements needed for different items on this page or just PM us via Contact Us form mentioning the item you want to order.

All prices are in USD Payment Method:

  • PayPal (no sales tax)
For custom orders payment plan is available, we can discuss it via email fiorentinacostuming@gmail.com or get in touch via Contact Us page

We ship worldwide by standard international airmail. The average timeframe for shipping is:
  • USA and European countries – 10-18 days
  • Canada, Australia, New Zealand – 21-35 days
  • Japan, South Korea – 14-21 days
  • Other countries – 21-42 days
The shipping time may be increased due to customs delays, especially during the busy seasons. If you need your order to arrive by a certain date – please, let us know your deadline prior to purchase. Shipping upgrades are possible, please contact us for arranging them and more info on prices. Express shipping upgrade allows to reduce the shipping time to 7-10 days or less. Please mind that we use your PayPal address as default shipping address. If your shipping address differs from the address specified in your PayPal account — please contact us. No claim to be admitted in case of the wrong address stated, recipient absence or if unclaimed package occurs. But we’ll gladly help to arrange the repeated shipping (it to be paid separately). We use only tracked shipping methods, so you’ll be getting your order tracking number right after processing/production. You may track your order via this site or your national post sites. For orders with express shipping upgrade, please, visit UPS or DPD sites for tracking. We use the shipping methods which help to avoid or reduce customs taxes, yet according to international trade laws the customer is responsible for customs clearance charges and they not to be refunded. But please, don’t hesitate contacting us if you need any assistance as more info about customs charges, duty free limits or documents for customs clearance

The item may be returned or exchanged if fulfilling the following conditions:

  • Contact us within 3 days after receiving
  • Ship back within 14 days after delivery
  • The expenses of shipment to our address in Ukraine is on customer. The instructions and address for sending are to be received while discussing the refund/exchange
  • Refund will be issued or exchange sent only after item receivement

Please mind that for issuing refund or exchange, the item should arrive in the same condition it was sent. Torn, snapped items, items with stains, make up and signs of use and cleaning are not to be accepted.

Unfortunately, we don’t have a possibility to refund or exchange the following items:

  • Custom size items
  • All kinds of corsets and lingerie
  • Custom orders of non-shop designs

But please contact us if you find the item to be faulty in any way or if having other issues!

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